Originally posted by paulguy
But like cars, most people don't care to learn anything about their computers so they go thousands of miles without even basic maintenance that everyone should know about, like oil changes. Some people are even resistant to learning the stuff; basically turning their brain off when you try to explain stuff in terms they would normally understand but don't care to know, so you get their computer back every few months because they got more viruses installed from going to bad porn sites. Even worse are the people who just expect it to do it for you. Do cars drive to the shop for you, automatically, when something is wrong? No, and they shouldn't be expected to. While a computer has somewhat more means than a car to deal with certain infections and whatnot, zero-day or relatively obscure or tricky infections are considerably harder to deal with without some common sense, where most of it is very avoidable, even without any kind of automated virus scanning.
Amen brother. I use a car analogy like this often as well.
When I first started fixing my friends and families computers because of all the crap they accumulate from flat out negligence to maintenance, I figured it was some easy money and a chance to impress em. After cleaning out all the crap as best I could I would always be sure to tip them on safe surfing habits, useful software to run occasionally and just general do s and don't s. I was not telling them to do anything a fourth grader couldn't do.
Yet time and time again, I get the same calls from the same people, "My comp is slow, I can't get into the internet, my file won't open..." It quickly gets old and extremely disappointing to learn that my sweet, seemingly intelligent family members simply DO NOT follow my simple tips and refuse to take even a minimally active role in keeping their shit working right.
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