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05-04-22 12:33:28 PM
Jul - Computers and Technology - Compy about to go New poll - New thread - New reply
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Anya

Trudging Scribe



Post 808/23359
Posted on 07-08-08 04:23:39 PM (last edited by Anya at 07-08-08 01:26 PM) Link | Quote
So my computer likes to turn off....on its own. Last time it switched off while my hubby was playing Diablo II..which was about two days ago. The fan runs extremely loud and some blue screen likes to pop up every time the computer is turned off (or turns off on it's own). It's not the blue screen of death...it's a screen where it says that it's dumping memory(?) and it wants to scan something...I don't know...but anyway, we think it's the processor going out. The fan has been running fast and loud for a while now and its been about a month or so since it first started to turn off on it's own.

My hubby built this computer and its lasted for a good while, taking heaps of abuse too.

Heh, even right now the fan is pretty loud and the only thing I am doing is being online with 4 windows open.

Since our credit is getting a lot better, we were able to buy a new computer from Dell. So now I am forced to finally deal with Vista. So we're getting a XPS 420, intel core 2 quad processor, 4GB of mem, 640GB hard drive with a nVidia GeForce 8800 video card.

But of course we have to wait for the computer to be delivered, so hopefully this one will make it until then....

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Sukasa

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Posted on 07-08-08 04:31:38 PM Link | Quote
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Sounds like you have a bad cooling fan in either your PSU, CPU, or wherever you have a fan in that system. We had a system here, where both the CPU fan and the PSU fan got jammed due to dust, and we very nearly cooked the CPU. If you can, check the CPU temperature in the BIOS, since that could very well be the problem

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Anya

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Post 810/23359
Posted on 07-08-08 04:41:58 PM Link | Quote
I didn't want to risk restarting it, so I downloaded SpeedFan, which tells the temperature of the compy.

Lets see....


System: 45C
CPU: 62C
AUX: 46C
HD0: 72C
HD1: 52C
Temp1: 61C

Seems the CPU spiked up to 68C earlier today...might have been while I was playing City of Heroes....




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Hiryuu

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Posted on 07-08-08 04:45:30 PM (last edited by Fate Testarossa at 07-08-08 01:55 PM) Link | Quote
Do you really have two hard drives on that system?

If that's really the case, one of your hard drives is WAY over operating temperature. 72C on a hard drive is not healthy...over 50C throws up flags for me. Have you opened it up and cleaned it out at all in the last...year? Not saying you have or have not but it's something I've seen before in fixing up comps that had CAKED dust on theirs and just cleaning/airing it out was enough to drop the temperature dramatically.

The fact that the comp's processor fan, likely the case of the sound, is blaring is possible evidence of this or that the fan's bearing is going south and you just need to replace out a fan for about 20+ bucks depending on your socket.

Getting a new comp isn't necessarily bad, especially those stats, but I wouldn't let your compy go to waste if you can allow it.

EDIT: Additionally, you might consult your system logs for that memory dump you mentioned, or STOP error. Should be able to get there by right-clicking My Computer, Manage, Event Viewer, System, and looking up around the time that your system died and copy and pasting the error here.

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Anya

Trudging Scribe



Post 811/23359
Posted on 07-08-08 04:53:49 PM Link | Quote
We want to have two computers anyway and we're planning on building a third (perhaps as a server), so if we can save this one, the better.

There's three hard drives and an external hard drive on this computer.

We've had the case open before and it would still do the same thing it is doing while closed. It was cleaned out about...ummm....two months ago.

The Speedfan is also saying that the CPU0 fan is running at 3409 RPMs.

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Hiryuu

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Posted on 07-08-08 04:55:49 PM Link | Quote
Check that EDIT I made a moment ago about that STOP error.

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Anya

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Post 812/23359
Posted on 07-08-08 05:30:54 PM (last edited by Anya at 07-08-08 02:31 PM) Link | Quote
Of course my hubby is saying that 72C isn't hot since it is room tempautre but I told him that it is and he's going to ask the guys at work. And he's the one that's the computer geek yet I am the one trying to fix it (with help from you guys of course). He's saying that 100 is hot. Oy.....

So anyway.....

There's a lot of errors in there...mostly coming from WPDMTPDriver on July 6th and 7th..each almost a second apart...'MTP WPD Driver has failed to start. Error 0x800705b4".

I can't remember the time that it last failed...but I am looking at the ones marked error and warning. I just saw this one, from 7/7/8 "The driver has detected that device \Device\Harddisk0\DR0 has predicted that it will fail. Immediately back up your data and replace your hard disk drive. A failure may be imminent." The same message pops up for the 6th as well.

I'm also seeing this one on the 6th "The master browser has received a server announcement from the computer MYNOTEBOOK that believes that it is the master browser for the domain on transport NetBT_Tcpip_{0450F18F-7EE1-48D. The master browser is stopping or an election is being forced."

This one is new (unless I just haven't seen it until now) from July 5th "Error code 100000ea, parameter1 84c68998, parameter2 84fa16a0, parameter3 f7956cbc, parameter4 00000001."

A few of these are popping up "The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized."

From July 3rd "The device, \Device\Harddisk0\D, has a bad block."

From July 2nd "The system failed to flush data to the transaction log. Corruption may occur." This is the first warning that shows up.

Hopefully this is what you wanted me to post.










Hiryuu

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Posted on 07-08-08 06:09:07 PM (last edited by Fate Testarossa at 07-08-08 03:11 PM) Link | Quote
72 degrees Celsius = 161.6 degrees Fahrenheit.

100C is boiling.

Not quite standard room temp.

Your SMART, likely, is throwing an error about your hard disk failing, which definitely is showing with a temperature that's well outside the bounds of normal operating temperature. You're probably getting low or poor ventilation if your processor fan is going south as well, especially if you don't have fans on the case itself outside of the power supply.

The likelihood is, like Shadic's sister, that hard drive is about to go. You need to get anything and everything you want off that drive and back it up before it goes. The likelihood is it will start clicking and making audible noises soon (if it hasn't already) signaling the end of its life. It's already showing data errors with bad blocks, so if you have a DVD writer or something like that, I would start backing things up. Depending on how big that hard drive is (hard drive 0, probably your first hard drive which is usually C) you may want to consider porting whatever to an external hard drive and pitching the one you have in there and replacing it with another one. They are relatively cheap anymore (about 89 bucks for 500GB internal, Seagate or Maxtor is how I'd go).

If you do get it open and determine which hard drive it is...tell me if it's a Western Digital. Additionally, get DiskCheckup to find out what exactly the SMART values are showing. Post anything that shows WATCH/WARN/CRITICAL or anything like that...or you can just hit ALT+Print Screen with the window focused (not an inactive window), copy it to Paint or an image utility, and post the screen shot of it here. That way and others and I will know which hard drive it is, since you have multiple ones.

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Anya

Trudging Scribe



Post 813/23359
Posted on 07-08-08 06:38:06 PM Link | Quote
Reply from hubby: Ahh..... 100 degrees Fahrenheit....Yahh thats bad. Also that would mean the processor is the same temperature. Well I hope the Hard drive doesn't fail until the new Computer gets in. We might want to check the E drive because I split the hard into 2 when I first made the computer. They are called partitions. So I a made C the OS partition and I think the e drive is part of C but a different partition. So I would recommend looking at E drive and G drive just to be sure you don't have anything important on them as well. Especially pictures.

----

So now he gets it that its too hot.

Okay, so if I am reading this right, it seems the Maxtor hard drive is the one having problems, which is the C and E.

OMG!! I tried to save the screen shots to geocities and they're having problems. Damn....okay so the Maxtor 6Y200 under the SMART info, it says that the Reallocated Sector Count Failed and the temp is 72C. That's the only thing in red that I see.


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Hiryuu

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Posted on 07-08-08 06:41:33 PM (last edited by Fate Testarossa at 07-08-08 04:04 PM) Link | Quote
A MAXTOR failing? Wow. Don't see it often but I guess shit happens.

Basing on the model number, I'd say it's an EIDE hard drive, 200GB. I had a 60GB of the same brand and it's still good but I performed a lot of maintenance on it since 2003...but hard drives do die sometimes regardless of that fact. It's probably a fairly old drive of about 4 years, I'd guess. Reallocated Sector Count FAIL means dead disk, pretty much. Use it very sparingly because it won't be long before it dies.

EDIT: In looking at that system that you wanna get...you're getting a Dell? Eeeeek.

EDIT 2: Hope that's not the one for 1500 dollars. You could build twice that system for that.

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Anya

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Post 814/23359
Posted on 07-08-08 07:15:17 PM Link | Quote
$1400...I think. I know I know...I didn't want to get a Dell but I was at work at the time and he was doing at his work.

Found a video on it here I am 95% sure thats the one that we are getting.

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Xkeeper

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Posted on 07-08-08 07:34:01 PM (last edited by Xkeeper at 07-08-08 04:40 PM) Link | Quote
You could send us the old one for repairs

...

But yeah, in most desktops, 65C is about shutoff temperature. Definitely sounds like one of the fans in that thing is going very, very bad.

I would recommend against turning it on at all unless you have a very good reason to.

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Anya

Trudging Scribe



Post 816/23359
Posted on 07-08-08 07:45:36 PM Link | Quote
The computer just froze while using firefox. It did the same thing last night. Since it froze, I had no choice but to turn it off. I really don't think it has a lot of time left.

Good thing I changed my pass here to something that I could remember, just in case (on a laptop atm).

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Hiryuu

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Posted on 07-08-08 07:49:17 PM Link | Quote
Well, check 'the story' while you wait, if you haven't already.

I just hope you have a way of getting whatever you need off there...but it's likely that your data's already going down the tubes with sector reallocation overkill and bad block readings. On a hard drive, anymore, you'll have a lot of 'extra sectors' that are used to move stuff over in case an area of the drive goes bad. If that 'reallocation' is high, then that FAIL will eventually come up, meaning it's run out of places to safely put data.

At least, I THINK that's how it goes with that feature of the drive...

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Anya

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Post 817/23359
Posted on 07-08-08 07:53:26 PM Link | Quote
Everything I wanted to save is already saved/moved to the external drive. All the games I have the discs for so no biggie..all I have to do is reinstall them.

Thanks for all the help/info BTW.

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Hiryuu

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Posted on 07-08-08 08:09:45 PM Link | Quote
Oh right...one more thing...if it's a new Dell and you don't like Vista, I BELIEVE they are including downgrade to XP discs in their comps now.

If you don't like Vista and it's giving you too much hell, you can always drop back down to it.

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Anya

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Post 849/23359
Posted on 07-12-08 08:44:47 PM Link | Quote
We got the new PC in today!! Hopefully we'll set it up right...and hopefully Vista won't blow up the entire eastern seaboard.

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Hiryuu

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Posted on 07-12-08 09:29:07 PM Link | Quote
There wasn't a downgrade disc with it?

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Anya

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Post 850/23359
Posted on 07-12-08 10:47:00 PM Link | Quote
Don't think so...

Took me almost forever and a day to get firefox installed on this system. I really, really, cannot stand IE.

Hmm..the text is a bit fuzzy....yet another thing I need to tweak on this new compy.

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