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05-23-18 10:59:50 AM

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Sanqui
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Posted on 01-09-18 05:19:28 PM Link | Quote
Originally posted by Tarale
I'm incredibly lucky that my husband earns enough for us to scrape by on one income, so I can stay home with the baby during this important time. But I'm also well aware that our luck could run out.

Oh crap! And here I was automatically assuming you're on parental leave...
Tarale
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Posted on 01-09-18 05:24:34 PM Link | Quote
Originally posted by Sanqui
Oh crap! And here I was automatically assuming you're on parental leave...

Well, I am, but it's unpaid. You get a brief period where you get some income support from the government (3 months), and then nothing.

After that, you're actively penalised for earning any money at all (commissions, odd jobs, etc) unless you go back to work. But that doesn't fit with my ideals for parenting… everything I've read says it's very important for the baby to be with their mum for the first year or so. Late capitalism is in disagreement with the requirements for human development.
Xkeeper

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Posted on 01-10-18 02:56:05 AM Link | Quote
Capitalism is at odds with humanity in general, no surprise there
Tarale
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Posted on 01-10-18 04:48:51 PM Link | Quote
It really, really is. It's very depressing these days to see how far along we are with the whole "you're worthless as a human being unless you can work/spend" thing.

Combined with attitudes about how "millennials" are lazy and entitled, and it just… angries up the blood. I don't know where all these "lazy" millennials are that they complain about but everyone I know is very hard working and just wants to be given half a chance/some stability/acknowledgement that they are a human being.
Xkeeper

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Posted on 01-10-18 07:41:22 PM Link | Quote
Lazy = not spending enough money. Not having money in the first place is no excuse
Tarale
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Posted on 01-10-18 09:52:38 PM (last edited by Tarale at 01-11-18 12:34:27 AM) Link | Quote
Originally posted by Xkeeper
Lazy = not spending enough money. Not having money in the first place is no excuse

WHY AREN'T YOU MINDLESSLY SPENDING ALL THE MONEY WE WON'T GIVE YOU?!

In other news:

"Subject: Fire. Dear Sir/Madam, I am writing to inform you of a fire that has broken out on the premises of 20 Rogett Street... no, that's too formal.
[deletes text, starts again]
Fire - exclamation mark - fire - exclamation mark - help me - exclamation mark. 20 Rogett Street. Looking forward to hearing from you. Yours truly, Tarale."

Xkeeper

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Posted on 01-11-18 12:31:12 AM Link | Quote
What the hell happened there? Other than fire.
Tarale
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Posted on 01-11-18 12:33:25 AM (last edited by Tarale at 01-11-18 12:50:47 AM) Link | Quote
Originally posted by Xkeeper
What the hell happened there? Other than fire.

As near as anyone can tell, spontaneous combustion of dry materials.

Which is to say, we have absolutely no idea, but it is extremely hot today and the grass was extremely dry.

EDIT: another theory has emerged, which is that the plumber did it, a few hours earlier. He would have used a grinder when he installed a tap in our back yard. It would have sent sparks flying. They would have smouldered for hours in the heat before… yeah.
Zeether

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Posted on 01-11-18 06:17:43 PM Link | Quote
I wish I didn't have to job hunt

Fuck capitalism
Xkeeper

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Posted on 01-12-18 04:18:22 PM Link | Quote
Originally posted by Tarale
EDIT: another theory has emerged, which is that the plumber did it, a few hours earlier. He would have used a grinder when he installed a tap in our back yard. It would have sent sparks flying. They would have smouldered for hours in the heat before… yeah.

Goddamn Mario and his fire flowers.
StapleButter
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Posted on 01-12-18 04:47:21 PM Link | Quote
Originally posted by Tarale
Combined with attitudes about how "millennials" are lazy and entitled, and it just… angries up the blood.

yeah, I guess considering that living decently or living at all should be a right, is 'entitled'

because it's morally better to decide who should and shouldn't be allowed to live


tbh I don't care much about that bullshit tho. what is more upsetting is how deeply normalized that shit is for most people. they just can't see anything different. or when they do, it's the typical "communism doesn't work, USSR failed. see, humans are bad and greedy and lazy and bad".
Tarale
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Posted on 01-12-18 09:31:01 PM (last edited by Tarale at 01-12-18 09:46:58 PM) Link | Quote
I think some of those accusations stem from older generations not realising that the deck is systemically stacked against younger ones. So instead of seeing it a systemic issue, they see it as personal failing?

I dunno, that's what I seem to get from these people who are all "but I worked hard for what I've got!" They seem to take things personally, and then go "well you guys must be lazy!", and "You just want things handed to you!", and they don't see that it's a lot bigger than that.

I am positive my parents worked hard for us to have a roof over their heads, and I know it wasn't easy (especially on one income most of the time, as my father was very sick). But it was still easier than it is for our generation. And some of them just can't accept that.

EDIT: I also cleaned up most of the dry grass in the back yard, while my husband looked after the baby. I am very tired. The green bin is full. There shouldn't be any more fires during the upcoming hot weather.
Thaminga

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Posted on 01-13-18 06:36:05 AM Link | Quote
Combine that with the fact that "hard work" like in the olden days just isn't as likely to get one ahead anymore in the first place thanks to automatization, and... yeah.

Can't expect everyone who can to work for a living when there just isn't enough work for everyone to even work full time, and employers won't start paying people more or hiring more people, because the current system is aimed at profit above all else, at any cost; while completely ignoring the bigger picture of it all.
Xkeeper

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Posted on 01-13-18 05:49:29 PM (last edited by Xkeeper at 01-13-18 05:52:26 PM) Link | Quote
There was a tweet a while ago about how "lazy" is a terrible and loaded term, and "demotivated" is a lot better in almost every case.


As for that, don't forget also that productivity has actually been increasing greatly, at least for the last several years. There is also a lot of fun in monitoring; 10-15 years ago nobody would care if you made a hamburger slightly slower than someone else, but now there's a bunch of monitoring and analytics and ~data driven bullshit~ forcing people to work as fast as they possibly can. And of course, most of these systems are automated, so there's no room for leniency. Doesn't matter if the last 20 items you had to scan and bag were awkwardly packaged or had the barcodes in difficult to scan parts; do it faster, peon.

Technology has largely made the job experience worse.


edit: a is not em
Tarale
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Posted on 01-13-18 07:32:50 PM Link | Quote
Yeah, that also reminds me of NPS, which I loathe. I never worked under an NPS system myself, but I see how it works and it's shit.

So, like, at the end of every interaction, the customer is supposed to rate it out of 10. If they don't rate you a 9 or a 10, you wind up in trouble.

But as a customer, when do you rate everything a 9 or a 10? Like, it has to be absolutely amazing for most people to rate that way. And the vast majority of routine interactions are not amazing.

So then you wind up with staff that are penalised for not being gobsmackingly awesome with every single mundane interaction. Like, someone calls for a password reset, the password is reset cheerfully and quickly, very politely, etc, but it's not AMAZING service, it's just what a customer expects, there's no way to go above and beyond here. So you don't rate the CSO a 9 or a 10…
StapleButter
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Posted on 01-13-18 08:05:46 PM Link | Quote
Reminds me of that general trend I hate, of constantly begging for ratings and opinions and shit.


An example that came after I had a litigation over Paypal:

<Paypal> hey would you mind giving us your opinion about our litigation handling system?
<me> yeah sure
<Paypal> okay how would you rate the system? [0-10]
<me> uuuh, let's say 9 (well, it did the job, not much else to say)
<Paypal> OMG WHY DID YOU NOT GIVE US A 10 WHAT MUST WE DO TO GET A 10 WAAAAAHH
<me> okay go fuck yourself


Or those Android apps that constantly ask for a review. Next one that annoys me will get a review like 1/5 APP IS ACTUALLY GOOD BUT LEAVE ME THE FUCK ALONE.


What a stupid world this is becoming. Like, we can't just live life as it comes anymore, we have to be constantly gathering and analyzing data, collecting and considering reviews, etc...



also re: modernization

Isn't it going to be amazing to be left with fully automated services and unable to contact any human? Some real-life services are starting to become like that.
Xkeeper

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Posted on 01-13-18 08:08:10 PM Link | Quote
That has been a growing trend ever since IVRs became popular.
Tarale
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Posted on 01-13-18 08:21:17 PM Link | Quote
Originally posted by Xkeeper
That has been a growing trend ever since IVRs became popular.

Statistics, yes, but NPS pushes it to the next level of shittiness. Oh, in addition to the standard stats about average call handling time, wait time, abandon rate, after call handling time, etc…

Ahhhh I do hope I don't have to work in a call centre again, but I strongly suspect I will.
Joe
Common spammer
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Posted on 01-14-18 06:17:14 PM Link | Quote
Originally posted by Tarale
NPS

I work at a datacenter for a company whose name you almost certainly know. I'm not on the phones, but my job does involve some customer support, so I have to hear about NPS pretty often. (Including the part where if the customer rates you 8/10 your score goes down.)

According to one of the companies in charge of NPS, the top scorer of 2017 was Costco, with 79. Keep in mind: this is the top score, not an average.


Our goal is 80.


We are not close to our goal.
Xkeeper

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Posted on 01-14-18 09:50:08 PM Link | Quote
good news: i finally fixed the phantom page problem for this and a handful of other pages. no longer will you click the last thread when the number of posts is on a page boundary and see nothing!


there are also about 20 or so threads that no longer exist, so i guess i should probably move all of their posts into a "lost posts" thread or something (or just delete them idk)
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