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05-03-22 12:08:02 AM
Jul - General Chat - How I spent the last two nights. -OR- How Windows killed my computer by updating itself. New poll - New thread - New reply
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FPzero
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Post 9571/9597
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5.5 years ago
Posted on 09-14-12 03:37:14 AM Link | Quote
I don't know how this happened. I manually run Windows Update when I decide I want to. However, Monday night, Windows Update somehow circumvented my settings and did an update. My thoughts were nothing more than an "oh, damn, well that's alright I guess. So I returned from classes Tuesday night to find my computer had frozen. I did a quick reboot. About 60 seconds after it got to the Desktop, it freezes again. This time I boot to Safe Mode with Networking because this shouldn't be happening. Safe Mode works fine so I begin searching for help on my laptop.

First thing I try is disabling third party startup services. This doesn't work, meaning something is broken in the Microsoft startup services. From here, I forget exactly what I did but it resulted in me using System Restore to undo my updates. I do it, it seems to work ok. Then I next discover that I cannot access a majority of my Control Panel options. I search around a little more and signs point to user profile corruption. Looking around more gives me a command prompt fix I can do, so I run it. it finds corruption and fixes it, recommends restart, I hit restart.

THIS WAS A BAD IDEA. Turns out that in the restore, Windows had kept the option to automatically install updates checked. This means that by restarting, I caused the computer to re-install the updates I had just undone with the Restore. Square one. Except it seemed to be working ok. It booted normally and didn't freeze. I'm feeling okay so I go to bed because it was 1am.

Next morning I wake up and find it's frozen once more. I say fuck it and turn the thing off, go to class, will deal with at night. I get back that night to deal with it and start talking to a friend. He tells me to stop fucking around and let him help. We go into Safe Mode and he remote desktops into my computer to see if he can fix anything. Long story short, we tried a bunch of stuff and none of it had much effect, stumping both of us. His last suggestion was to run a Kapersky Rescue Disc virus scan overnight and see if it turned up anything bad. If it did, that would be a starting point. If not, a reformat and reinstall would be necessary because this shit is eluding us.

Didn't check this morning because I didn't care enough. Came home tonight to find it hadn't found anything. Last resort time. So I've just spent the last three or four hours backing up all my stuff (minus most of my Steam library because meh I can redownload) and reinstalling everything. I've just finished with the basic drivers and such for my graphics card, motherboard and network card, just installed antivirus and Opera as well. Gotta go through the mental checklist of other programs to install now and also start transferring everything off of my external drives.

What a pain in the ass.

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dotUser
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Posted on 09-14-12 03:44:31 AM Link | Quote
I had this happen before on my XP. Except when I went through their command prompt fix it 'forgot' my system was registered and so I couldn't re-register it since the desktop had no direct working ethernet!

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SamEarl13

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Posted on 09-14-12 06:08:10 AM Link | Quote
Your Lucky, last time this happened to me the computer was Evil enough to delete every single file before i could even think of backing them up.

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Rick
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Posted on 09-14-12 10:33:45 AM Link | Quote
To a smaller extent, I feel your pain. I used to do that myself until Windows kept circumventing my right to updating whenever I feel like it and would constantly just update anyway. And sometimes it would go screwing up my laptop to the point of irritation.

Good luck with the last resort. :X

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Peardian

  
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Posted on 09-14-12 03:12:38 PM Link | Quote
Weird, I've never had an update break my computer like that...

Glad you're back, though!

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Aerakin
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Posted on 09-17-12 08:36:50 PM Link | Quote
It happened to me a few months ago, very same thing: updates somehow getting installed (despite my setting being set to don't update), restart and get freezes after a minute. That and all my restore points somehow being deleted for no good reason.

After spending a day trying to find what the fuck caused it, I said "fuck it" transfered my whole Windows partition to my data partition and reformated.

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FPzero
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5.5 years ago
Posted on 09-18-12 04:04:20 AM Link | Quote
Keeps freezing after the reinstall. Pretty sure it's hardware now, especially since while trying to finish the download for Borderlands 2 tonight, Steam kicked back an error saying there was an I/O read error. So now I'm on a boot CD running an overnight scan of my hard drive to see if it's broken or not. And while my warranty covers parts, there's so many hoops I'd have to jump through that I wonder if it's worth it to use it. :|

PO'ed.

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303darthbobby
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Posted on 09-19-12 02:13:35 AM Link | Quote
Sorry to hear, Fifo. Have you tried troubleshooting any of the hardware? Has your system config changed recently? Try removing any non-essential peripherals, then try again. Try re-seating the RAM. Unplug and replug stuff. CHECK FOR DUST. I can't tell from your description, but it sounds like your computer could have been running for some time, and issues like this could be a sign of over heating. Try booting from a live CD or USB. Let us know if anything changes or any of this helps.

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FPzero
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Post 9576/9597
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5.5 years ago
Posted on 09-20-12 03:48:03 AM Link | Quote
Hard drive turned up clean. Friend and I are still baffled. Hoping it isn't the motherboard. Gonna have to probably contact a local computer repair business at this point. Sigh.

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Xenesis

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Posted on 09-20-12 04:01:49 AM Link | Quote
Check the actual data cables?

My partner's computer had an issue with constant freezing causing corruption on the hard drive's file allocation table - I had to replace the SATA cable to get it to work for any period of time. (As in, it's actually been running for 24 hours now without a hard drive corruption)
Joe
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Posted on 09-20-12 04:46:49 AM Link | Quote
I had hard drive corruption that was caused by bad RAM. Try running Memtest86+ for a while, see if it catches anything. Odds are, if there are any problems, they'll show up quickly.

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FPzero
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Post 9577/9597
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5.5 years ago
Posted on 09-21-12 05:42:39 AM Link | Quote
Memtest turned up a passing grade. The computer is back in a state of limbo. I finally got Borderlands 2 installed which makes me think the I/O error was a result of the computer freezing mid-pre-load. Took about three restarts to get BL2 working though; however, once I did, it worked pretty well. Framerate seemed to be around 30, which is low for what my system should be able to do. Meh, I'll play with settings.

Unfortunately, none of this helps me any more other than adding to the list of tests that turn up no errors. I did look up how to force a blue screen on the computer in the hopes of being able to to trigger one the next time it freezes. If I haven't mentioned it already, the big problem is that it does not blue screen when it freezes, meaning no error log or code to check. So next time I hope to manually trigger it and see if I get anything.

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FPzero
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Post 9579/9597
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5.5 years ago
Posted on 09-25-12 12:46:34 PM Link | Quote
Computer still isn't fixed but it's been seemingly stable for the last three days. I think I'm ruling out hardware at this point because nothing we can test turns up any issues. If i think about it, all the recent freezes seem to be related to Steam in some fashion, be it the startup, the screenshot manager upload or messing with in-game settings when BL2 was first installed. I'll keep it going and seem how long I can get it to remain stable. If it doesn't crash again (knock on wood) for a few more days I...guess I'll just keep using it as normal?

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Posted on 09-27-12 07:37:29 AM Link | Quote
Sounds like it is likely graphics-card or DirectX related, I guess.


Have you checked and made sure your computer's putting out the right voltages on the mobo? I know it's crazy but mine's running a stupid processor (or more accurately, a stupid motherboard running a good CPU) and the voltages are way out of whack for what they should be; I've had to underclock mine.

Might be worth looking over, if nothing else? :\

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Rena
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Posted on 10-19-12 03:24:26 AM (last edited by Rena at 10-19-12 03:26:16 AM) Link | Quote
Post #4851 · Thu 121018 232426
In school for whatever reason we had this assignment of installing Vista (hey, it was the newest at the time) on some old computers and tinkering with some settings, I guess to learn where they are. 4 of the 8 computers involved killed themselves in various ways.

The assignment first called for creating a user and giving them an extremely small disk quota. Well, Vista in its infinite wisdom decided to apply the quota to all users. This wasn't immediately apparent until I then logged out, and it refused to let me log in again because the assortment of junk that appears in a user's directory when the account is created was exceeding the quota.

I don't recall exactly how I worked around that (probably by reinstalling and not logging out this time), but eventually I was able to log in again, with the quota set (and I made sure to look for any "apply to all users" setting that might have been accidentally set). Then while I'm working on the next step, the screen just blanks out.

Pushing keys, clicking, and waiting didn't fix anything, so I pressed the power button. Just before the system shut down, the screen turned back on to show "Windows is installing updates".

Power back on and boom, instant BSOD, registry broken. Apparently Vista was not even smart enough to safely pause the update process during a normal shutdown. Not even safe mode would start.

Not wanting to reinstall again, I started the recovery console from the install disc instead. There, I was able to restore a couple backup registry files. Except whoops - no I wasn't, because even the recovery console was enforcing that broken disk quota!

Originally posted by Joe
I had hard drive corruption that was caused by bad RAM. Try running Memtest86+ for a while, see if it catches anything. Odds are, if there are any problems, they'll show up quickly.
Unless the problem is the timing in your BIOS, in which case the tests will all pass, but any OS will die immediately.

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