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05-04-22 06:41:59 PM
Jul - Computers and Technology - Blue Screens of Death New poll - New thread - New reply
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Taryn

Passed away.

Thanks for being a part of us, even if it wasn't always on the best of terms.

1987-2014


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Since: 09-01-09

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Posted on 12-13-10 02:02:44 PM Link | Quote
OK, starting yesterday or so, my computer has been very frequently getting a Windows 7 blue screen that shuts down the computer. It says something like "A crucial process has suddenly stopped working, Windows was shut down to prevent damage to your computer" (I don't have the exact words).

Usually I'm just clicking on a link in Firefox and suddenly Firefox goes "Not Responding" for a while and Ctrl-Alt-Delete often even becomes unresponsive. I haven't noticed anything odd in Task Manager otherwise.

Seriously, WTF? No problems like this at all until very recently, and now it seems to do it more and more often.

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Liliana
"A horrible person". That's what it says. "A horrible person."

We weren't even testing for that.


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Posted on 12-13-10 03:08:57 PM Link | Quote
Does it give STOP codes in Windows 7? Those usually help determine what the problem is that led to the bluescreen.

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Taryn

Passed away.

Thanks for being a part of us, even if it wasn't always on the best of terms.

1987-2014


Level: 204


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Since: 09-01-09

From: Seattle

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Posted on 12-13-10 03:19:30 PM Link | Quote
It doesn't seem to be the same as the STOP code. More something about a critical process or thread suddenly stopping.

I copied my Firefox passwords on a sheet of paper and I plan to do a backup of important files today.

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Vinnyboiler
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Posted on 12-13-10 08:50:15 PM Link | Quote
Out of interest, how often has people got blue-screened. My computer has been really good to me, I hardly ever get blue-screened.

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Danika
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Posted on 12-13-10 09:52:10 PM Link | Quote
00:00:00 Illumina Prevue Guide Emulator
POST #
5080
Hard drive or RAM problems? Try checking the hard drive for errors, etc., have you dropped it recently? Also reseat RAM, CMOS battery, etc.

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Posted on 12-13-10 10:00:01 PM Link | Quote
Try running something like memtest86 too -- it sounds like something goes critically wrong, which could fairly easily be caused by foul RAM.

Doubly so if it only crops up after it's been running for a while. Make sure it's not overheating and do all the usual tests.

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Taryn

Passed away.

Thanks for being a part of us, even if it wasn't always on the best of terms.

1987-2014


Level: 204


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Since: 09-01-09

From: Seattle

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Posted on 12-13-10 11:07:28 PM Link | Quote
Originally posted by Illumina
Also reseat RAM, CMOS battery, etc.


It's a laptop

I got the ISO for memtest86, so I will try that later, too. I backed a lot of my files up

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Sintendo
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Posted on 12-14-10 08:43:23 AM Link | Quote
Have you checked your Event Viewer yet? Check for events that occurred right before you got a BSOD.

Also, try checking for viruses, so we can rule that out.
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Posted on 12-14-10 10:02:28 AM Link | Quote
Originally posted by Terra
Originally posted by Illumina
Also reseat RAM, CMOS battery, etc.


It's a laptop

I got the ISO for memtest86, so I will try that later, too. I backed a lot of my files up

RAM can still need to be re-seated. Usually that (and sometimes the CMOS battery/hard drives) are relatively easy to access.

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Taryn

Passed away.

Thanks for being a part of us, even if it wasn't always on the best of terms.

1987-2014


Level: 204


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Posted on 12-14-10 01:14:07 PM (last edited by Terra at 12-14-10 10:23 AM) Link | Quote
Ah, didn't realize that, Xk.

I'm running a virus scanner now.

Edit: No viruses were found.

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Gabu

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Posted on 12-14-10 05:21:09 PM Link | Quote
Yeah, at this point it's probably a hardware issue. Luckily reseating RAM chips is very easy to do.

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Sanqui
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Posted on 12-14-10 07:38:47 PM Link | Quote
Originally posted by Terra
It doesn't seem to be the same as the STOP code. More something about a critical process or thread suddenly stopping.

I copied my Firefox passwords on a sheet of paper and I plan to do a backup of important files today.

You don't really have to do that, just copy the profile from %APPDATA%/Firefox (Or Mozilla, not sure) over to your new Firefox.

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Surlent
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Posted on 12-14-10 08:42:00 PM Link | Quote
If your system is set to save minidumps, which should be enabled by default, you can open those using Windows Debugging Tools. Sometimes it just may help, if it is some file not mentioned in the STOP code error itself. There is a good, easy and comprehensive tutorial for that below. Note that the symbol path setting obviously only needs to be done once, so every other time you just open up WinDbg, select File -> Open Mini Dump and select the .dmp file you want to load.
http://www.vistax64.com/tutorials/221510-crash-dumps-analyse-bugcheck-process.html

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Lyskar
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Posted on 12-14-10 09:29:23 PM Link | Quote
Stats
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Metal_Man88's Post
Using something to determine what temp your system is would also be good--overheating can cause BSODs too.

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Taryn

Passed away.

Thanks for being a part of us, even if it wasn't always on the best of terms.

1987-2014


Level: 204


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Since: 09-01-09

From: Seattle

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Posted on 12-14-10 10:15:32 PM Link | Quote
Originally posted by Sanky
You don't really have to do that, just copy the profile from %APPDATA%/Firefox (Or Mozilla, not sure) over to your new Firefox.


Yeah, but I'd like to have a hard copy in case this computer dies before I can set up the new one or whatever. I live alone, so nobody will look at the passwords.


Originally posted by Surlent
If your system is set to save minidumps, which should be enabled by default, you can open those using Windows Debugging Tools. Sometimes it just may help, if it is some file not mentioned in the STOP code error itself. There is a good, easy and comprehensive tutorial for that below. Note that the symbol path setting obviously only needs to be done once, so every other time you just open up WinDbg, select File -> Open Mini Dump and select the .dmp file you want to load.
http://www.vistax64.com/tutorials/221510-crash-dumps-analyse-bugcheck-process.html


I tried installing it and it said it was missing a .cab file.

Originally posted by Metal_Man88
Using something to determine what temp your system is would also be good--overheating can cause BSODs too.


It's in about the 50°C-55°C range currently.

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Lyskar
12210
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Posted on 12-15-10 03:40:01 AM Link | Quote
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Metal_Man88's Post
Temperatures seem safe--unlike my Laptop, which liked 80+ C.

Yeah. It melted the hard drive reaaal fast.

Sounds more like a component/memory error with yours, then.

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Posted on 12-15-10 08:26:08 AM Link | Quote
You know...if the laptop dies, you can always access the data (as long as the HD is intact) by pulling the HD out and putting it into one of these



Only costs like $10 or so.
Also, it it is cheaper to buy the enclosure and hard drive than it is to by the combined parts
Taryn

Passed away.

Thanks for being a part of us, even if it wasn't always on the best of terms.

1987-2014


Level: 204


Posts: 10660/14742
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Since: 09-01-09

From: Seattle

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Posted on 12-15-10 05:40:11 PM (last edited by Terra at 12-15-10 02:41 PM) Link | Quote
Ah, it is a STOP error, number 0x000000F4. I ddin't get them for a while so I wasn't able to note the number. Then, the computer booted up but couldn't detect the hard drive It tried to boot from the network and then said there's no bootable device. I think my hard drive might be failing.

Edit: After that happened, I checked the hard drive and took it out and put it back in, and it was rather hot. I let the system cool down for a while, then it worked again.

Another Edit: I did the first pass of memtest86+ and it found no errors. I stopped after that because just the first test took almost an hour, so I may try to run the full test another time when I'll be away from home for a while.

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Liliana
"A horrible person". That's what it says. "A horrible person."

We weren't even testing for that.


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Posted on 12-15-10 07:49:36 PM Link | Quote
Yep, overheating hard drives can cause that sort of thing. It's especially an issue with laptops. Improving the cooling isn't really possible on a laptop... but make sure the openings are not covered.

My friend has a similar problem and he used those cooling tabs from the freezer and put them under his laptop. He says this works perfectly, but he's a bit crazy at times.

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Rick
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Posted on 12-25-10 02:37:30 AM Link | Quote
Boy, knowing this now, I'm going to try for a third time to make a CD backup.

Why the hell the laptop folk didn't bother to toss one in with my new laptop is a mystery to me. >>;

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Jul - Computers and Technology - Blue Screens of Death New poll - New thread - New reply


Rusted Logic

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